nPower are c**ts
Well after 7 weeks of pratting about with Telewest, the landlord and just about everyone else inbetween, we have t'internet back - which is nice.
Photos of t'house are available t'here: http://spad.no-ip.com/website/spad/photos.php
Once we'd moved in, we discovered threatening red letters from British Gas, the TV Licensing people and the Council. Apparently, despite having been vacant for the last 8 months, "The Occupier" (as all the bills were addressed to) had managed to run up £70 worth of gas, £1700 of council tax and was in trouble for not having a TV license (or TV, apparently). We finally got all that sorted and thought we were ok, until that is, we got a letter from nPower telling us that they were sorry we were leaving them and could they please have the £100 we owed them. Noticing that their meter reading was well out, I rang them up, as instructed, to give them the correct reading. "No Problem", they said, we'll send you out a new bill.
What should arrive on my doorstep today, but a threatening letter from nPower demanding 'their' £100 or they'll send the bailiffs around. So I called them again, sitting on hold for 10 minutes listening to The Turtles - So Happy Together on a loop until I got through to what I assume was a human. Apparently - and this is just hillarious - when I called up the last time, they 'forgot' to inform their collections department that I'd called and that they were issuing a new bill. I've been assured that this unfortunate oversight could never happen again and that the collections dept. has now been informed. I'm expecting the bailiffs around on Friday.
Oh well, back to reality.
Photos of t'house are available t'here: http://spad.no-ip.com/website/spad/photos.php
Once we'd moved in, we discovered threatening red letters from British Gas, the TV Licensing people and the Council. Apparently, despite having been vacant for the last 8 months, "The Occupier" (as all the bills were addressed to) had managed to run up £70 worth of gas, £1700 of council tax and was in trouble for not having a TV license (or TV, apparently). We finally got all that sorted and thought we were ok, until that is, we got a letter from nPower telling us that they were sorry we were leaving them and could they please have the £100 we owed them. Noticing that their meter reading was well out, I rang them up, as instructed, to give them the correct reading. "No Problem", they said, we'll send you out a new bill.
What should arrive on my doorstep today, but a threatening letter from nPower demanding 'their' £100 or they'll send the bailiffs around. So I called them again, sitting on hold for 10 minutes listening to The Turtles - So Happy Together on a loop until I got through to what I assume was a human. Apparently - and this is just hillarious - when I called up the last time, they 'forgot' to inform their collections department that I'd called and that they were issuing a new bill. I've been assured that this unfortunate oversight could never happen again and that the collections dept. has now been informed. I'm expecting the bailiffs around on Friday.
Oh well, back to reality.
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